Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call during regular business hours.

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

Or request an appointment via our online scheduling tool

Schedule your next visit online

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

Unless prior arrangements have been made in advance, we require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. Patients may be financially responsible for payment of all services even if your insurance company does not pay. Patient accounts that are not paid promptly are subject to third party collections and/or legal action.

You can also use our secure Online Bill Pay option to pay current statement balances online without setting up an account.

Pay Your Bill Now

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

We recommend that you call your insurance company to verify that we participate with your plan.

Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.

Our Insurance Partners Include

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • First-Health
  • GA Medicaid
  • Great West
  • Medicare
  • PHCS
  • TriCare
  • United Healthcare
  • Wellcare
  • And many others

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise. If you arrive more than 15 minutes late, you may be rescheduled. This helps to ensure that each scheduled patient can be seen in a timely fashion.

Refill Requests

Please bring your medication list with you to each appointment. We prefer to refill your medications at the time of your office visit. Prescription refill is not an emergency; therefore refills will not be placed after hours. For your convenience, you may call the automated phone line of your physician’s office. Please leave the following information on the message:

  • Name
  • Date of Birth
  • Your Phone Number
  • Name of Medication
  • Preferred Pharmacy Name
  • Pharmacy Phone Number

Allow 48 hours for prescriptions to be called in or faxed to the pharmacy. Please call the pharmacy first to see if your order has been called in before calling the automated line again.

We are unable to repeatedly refill medications long term without an office visit so that we can re-check your condition.

Your Medical Records

Requests for medical records can be faxed to (706) 650-7719 for Dr. Lal and (706) 863-8175 for Drs. Burke and Catalano and (706) 922-7680 for Dr. Maniam. Your records are kept confidential. We will not release any of your information without first obtaining a signed authorization from you.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call the nearest location and our answering service will assist you.